Explaining Diagnosis & Treatment Plans Clearly

About the Musculoskeletal Physiotherapy Course

Clear and empathetic communication is the cornerstone of patient-centered care. The way a clinician explains a diagnosis and treatment plan can dramatically shape patient understanding, confidence, and adherence. Too often, unclear or overly technical explanations create confusion, anxiety, and disengagement, while thoughtful communication builds trust and strengthens therapeutic alliances.

This physiotherapy pd course, led by Mustufa Kagdi, is designed to help healthcare professionals refine their ability to deliver explanations that are not only clinically accurate but also empathetic, patient-friendly, and tailored to individual needs. Drawing on real clinical examples, interactive role-playing, and reflective exercises, participants will explore the qualities of effective diagnostic explanations, practice adapting communication styles to different patient demographics, and apply the Three P’s Framework (Problem, Process, Prognosis) in real-time scenarios.

In addition, the physiotherapy pd course will emphasize evidence-based, collaborative treatment planning, encouraging the use of SMART goals and shared decision-making to align patient expectations with realistic outcomes. Finally, participants will learn how to optimize forward booking and positive rebooking language to enhance patient adherence, improve clinical efficiency, and ensure continuity of care.

By the end of this physiotherapy cpd course, learners will not only know what to say, but also how to say it—ensuring that patients leave consultations informed, reassured, and committed to their recovery journey.

About the Musculoskeletal Physiotherapy Program Instructor

The musculoskeletal physiotherapy program is led by Mustufa Kagdi, MACP, APAM, a highly accomplished Titled APA Musculoskeletal and Sports & Exercise Physiotherapist based in Australia. With nearly two decades of experience in advanced manual therapy, biomechanics, and pain science, Mustufa has successfully mentored physiotherapists at all levels.

Having completed his Master of Manual and Sports Physiotherapy at the University of South Australia, Mustufa brings a wealth of knowledge about Australian physiotherapy practice and standards. His interactive teaching style and deep understanding of clinical reasoning make this program a must for international physiotherapists aiming to thrive in Australia.